作為愛采購營銷專業(yè)顧問，鑫諾商結(jié)合平臺最新規(guī)則和實戰(zhàn)經(jīng)驗，為您總結(jié)以下高效使用三大核心功能的方法——用好它們，商機轉(zhuǎn)化率至少提升40%！

　　As a professional consultant for Love Procurement Marketing, Xinnuoshang combines the latest rules and practical experience of the platform to summarize the following efficient methods for using the three core functions - using them well can increase the conversion rate of business opportunities by at least 40%!

　　一、電話助手：別讓漏接電話“殺死”訂單

　　1、 Phone assistant: Don't let missed calls "kill" orders

　　痛點：超30%的訂單流失源于未及時接聽買家電話

　　Pain point: Over 30% of order loss stems from not answering buyer calls in a timely manner

　　關鍵動作：

　　Key action:

　　1. 100%開啟電話助手 → 路徑：APP「我的」「通知設置」「電話助手」開啟 → 效果：自動記錄所有愛采購來電，即使忙時未接也能回撥

　　1. Turn on Phone Assistant 100% → Path: App "My", "Notification Settings", "Phone Assistant" turned on → Effect: Automatically record all love purchase calls, even if you don't answer when busy, you can call back

　　2. “15秒回撥”黃金法則 未接來電立即短信回復： “您好！我是XX廠陳經(jīng)理，剛在車間信號不好，請問您需要了解哪款產(chǎn)品？我馬上致電您！” 禁忌：超過1小時再回撥，客戶已對比3家供應商！

　　2. The golden rule of "15 second call back": If you don't answer a call, please reply to the text message immediately: "Hello! I am Manager Chen from XX factory, and the signal was not good in the workshop just now. May I ask which product you need to know? I'll call you right away! ”Taboo: Call back after 1 hour, the customer has compared 3 suppliers!

　　3. 通話后必做動作 掛機前說：“我加您微信發(fā)參數(shù)圖/報價單吧？” → 引導添加私域，避免比價流失

　　3. After the call, make sure to take action. Before hanging up, say, "Can I add you on WeChat to send parameter pictures/quotations?" → Guide to add a private domain to avoid losing the comparison

　　二.IM消息：3分鐘響應=搶下35%訂單

　　II IM message: 3-minute response=grabbing 35% of orders

　　數(shù)據(jù)：5分鐘內(nèi)回復IM消息的商家，成交率比30分鐘后回復的高35%

　　Data: Merchants who reply to IM messages within 5 minutes have a 35% higher transaction rate than those who reply after 30 minutes

　　作戰(zhàn)方案：

　　Combat plan:

　　1. “急救式”響應設置 :開啟微信通知：APP「通知設置」綁定微信公眾號，實時推送消息 設置自動回復模板（路徑：APP「我的」「聊天管理」「自動回復」）：

　　1. "First aid" response setting: start WeChat notification: APP "notification setting" binds to WeChat official account, real-time push message setting automatic reply template (path: APP "my", "chat management", "automatic reply"):

　　【開場白】“您好！正在為您查詢庫存，請稍等~” 【留聯(lián)系方式】“我的電話/微信：138XXXX，發(fā)資料更方便！” 【促行動】“點擊鏈接查看車間實拍視頻→【商品鏈接】”

　　[Opening statement] "Hello! We are checking your inventory, please wait a moment~" [Leave contact information] "My phone/WeChat number is 138XXXX, it's more convenient to send information! ”【 Promotion Action 】 "Click on the link to view the workshop's live action video → 【 Product Link 】"

　　夜間接單秘籍  用自動回復引導留言：“夜間咨詢請留言產(chǎn)品型號+電話，明早9點優(yōu)先處理！”（某閥門廠靠此拿下5筆凌晨急單）

　　Night order taking tips guide message with automatic reply: "For night inquiries, please leave a message with product model and phone number. Priority will be given to processing at 9am tomorrow morning!" (A valve factory used this to obtain 5 urgent orders in the early morning)

　　三.推薦線索：把“被動等待”變“主動狩獵”

　　III Recommended clue: Transform "passive waiting" into "active hunting"

　　認知升級：平臺推送的線索推薦≠低質(zhì)量！精準匹配度超70% 爆破方法：

　　Cognitive Upgrade: Platform Recommended Clues ≠ Low Quality! Accurate matching over 70% blasting method:

　　1. “三叉戟”報價戰(zhàn)術（針對線索推薦） 閃電報價：收到線索后20分鐘內(nèi)電話報價（超時客戶已進入比價階段） 差異化包裝：經(jīng)濟款（無認證）：￥XX ← 錨定低價 → 主推款（帶ISO認證）：￥XXX ★ 強調(diào)“70%客戶選擇” 高端款（防爆認證）：￥XXX 贈品鎖客：“今天下單送運費險/加急生產(chǎn)名額”

　　1. "Trident" pricing strategy (recommended for leads) Flash pricing: Phone pricing within 20 minutes of receiving leads (customers who exceed the deadline have entered the comparison stage) Differentiated packaging: Economy (no certification): ? XX ← Anchored low price → Main promotion (with ISO certification): ? XXX ★ Strong emphasis "70% customer choice" High end (explosion-proof certification): ? XXX Free gifts Lock customers: "Shipping insurance/expedited production quota for orders placed today"

　　2. 線索推薦反推優(yōu)化 若連續(xù)收到“塑料顆粒”詢盤 → 立刻優(yōu)化店鋪：商品標題增加“PP顆粒 食品級”關鍵詞 詳情頁插入“合作塑料廠實拍視頻”（提升系統(tǒng)匹配權重）

　　2. Recommended clues for reverse optimization. If you receive consecutive inquiries about "plastic pellets", immediately optimize the store: add the keyword "PP pellets, food grade" to the product title, insert "cooperative plastic factory real shot video" into the details page (increase system matching weight)

　　3. “三次觸達”跟進法 效果：鄭州某無紡布廠用此方法將線索轉(zhuǎn)化率從12%提至29% 功能聯(lián)動：打造“黃金響應鏈” 案例：佛山機械廠王老板的爆單流水線 1. 早8點：查看IM消息 → 用預設話術秒回技術咨詢 2. 上午10點：接聽電話助手來電 → 加微信發(fā)車間直播鏈接 3. 下午3點：處理線索推薦 → 差異化報價+贈品誘惑 4. 晚8點：給未成交線索發(fā)“夜宵檔”特惠券 結(jié)果：2周內(nèi)成交額破80萬，其中60%訂單來自下班后跟進！  每日必做檢查清單（保存到手機?。?/p>

　　3. Effect of the "Three Touch" Follow up Method: A non-woven fabric factory in Zhengzhou used this method to increase the lead conversion rate from 12% to 29%. Function linkage: Creating a "Golden Response Chain" Case: Mr. Wang's explosive order assembly line at Foshan Machinery Factory 8am: View IM messages → Use pre-set scripts to quickly respond to technical inquiries 2 10am: Answer the call from the phone assistant → Add the WeChat departure room live streaming link 3 3 PM: Handling lead recommendations → Differentiated pricing+gift temptation 4 8 pm: Sent a "late night snack" coupon to unsold leads. Result: Within 2 weeks, the transaction volume exceeded 800000, of which 60% of the orders came from follow-up after work! Daily checklist (save to mobile phone!)

　　最后忠告：流量只會獎勵“機器式執(zhí)行力”！嘉興李姐的螺絲廠堅持以上動作3個月，從日均2個詢盤做到17個成交客戶/月，她笑稱：“現(xiàn)在接單接到手軟，得再招3個客服！” 立刻行動：打開愛采購APP→檢查電話助手是否開啟→優(yōu)化第一條自動回復文案，爆單就從此刻開始！

　　Final advice: Traffic will only reward 'machine style execution'! Jiaxing Li Jie's screw factory persisted in the above actions for 3 months, from 2 inquiries per day to 17 customers per month. She smiled and said, "Now we have received weak orders and need to recruit 3 more customer service representatives!" Immediate action: Open the Love Procurement APP → Check if the phone assistant is enabled → Optimize the first automatic reply text, and the explosive orders will start from this moment!

　　本文由 濟南百度愛采購  友情奉獻.更多有關的知識請點擊  http://www.jyslpg.com/   真誠的態(tài)度.為您提供為全面的服務.更多有關的知識我們將會陸續(xù)向大家奉獻.敬請期待.

　　This article is contributed by Jinan Baidu Love Procurement Friendship For more related knowledge, please click http://www.jyslpg.com/ Sincere attitude To provide you with comprehensive services We will gradually contribute more relevant knowledge to everyone Coming soon.